Refund Policy by done-channel.com At Done Channel, we strive to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds are applicable and the process for requesting refunds. Eligibility for Refunds Refunds are applicable in the following cases:Canceled Orders: Orders canceled before shipment or service delivery.Unfulfilled Products or Services: Items or services that cannot be delivered due to stock unavailability or other unforeseen circumstances.Valid Returns: Products returned in accordance with our Return Policy. Eligibility for Refunds Refunds are applicable in the following cases: Canceled Orders: Orders canceled before shipment or service delivery. Unfulfilled Products or Services: Items or services that cannot be delivered due to stock unavailability or other unforeseen circumstances. Valid Returns: Products returned in accordance with our Return Policy. Refund Process To request a refund, contact us at donechannel2025@gmail.com with your order details and the reason for your request.Our team will review your request and respond within 3-5 business days.Approved refunds will be processed within 5-7 business days and credited to your original payment method. Refund Timeline Refunds for canceled orders are typically processed within 5 business days of cancellation confirmation.Refunds for returns will be initiated after the returned item has been inspected and approved. Shipping and Handling Fees Original shipping fees are non-refundable.In cases of defective or incorrect items, Done Channel will cover return shipping costs. Partial Refunds Partial refunds may be issued in the following cases:Items returned that show signs of use or damage not covered by the Return Policy.Missing components or accessories in the returned package. Refund Exceptions Refunds may not be issued if a request is made beyond the stipulated return or cancellation window.Returns that do not comply with the Return Policy may be rejected or subject to a restocking fee. Conatct Us For questions or concerns regarding refunds, please contact us at donechannel2025@gmail.com. Our team is here to assist you. Share FacebookTwitterPinterestEmail
